Bought a new trailer, very happy with price, product knowledge, and business procedures!
We had an awesome experience buying a tractor here the customer service was amazing I couldnt be happier.
Super helpful. They ordered a trailer I was looking for and had it to me in a short time. I was impressed with the quality and price was very reasonable. If your looking for a trailer in the Bangor area. Drive to Newport. You will get a better trailer than what your looking at with dealers in that area.
Excellent customer service. Bernie resolved an issue in a timely fashion and went above and beyond what most managers would. Highly recommend this local family owned business.
I would like to give a big thank you to the Trailside performance crew for getting my truck in and out very quickly. They repaired my plow and sander both. Very pleased with there work.
Like Trailside Performance because employees are friendly and knowledgeable.
Love the customer service and how friendly everyone is!!! We have never had an issue...love all our purchases ?? thanks Trailside!!!
Great service and friendly staff. They were able to replace a tilt trim motor on my boat in a short timeframe for when I needed it.
Great customer service! Very knowledgeable and worked on getting me the exact trailer I wanted. I will go there again for my other power equipment needs!
As a business owner I too understand the importance of customer service. I have been a customer of Bernie's at Trailside Performance for many, many years and will be for many more. As long as they continue to treat me as a friend and give me deals like I was family I will continue to be a loyal customer and send my friends and family there as well. Great people complimented by awesome service. It does not get any better than that. Thanks guys!
They told me there was a 7 day schedule for deliveries.....and then. They delivered it 24 hours after I ordered the dock! Not only that, but where I have to put my dock requires getting it down a steep slope. I told them just to put the dock on the front lawn and we'd get it down ourselves. Not only did they deliver early, the brought it down the slope! Trailside rocks!
What can I say, here is a family owned and operated business where they know you by name! They took me under their wings when I first started plowing showing me the ropes and how to maintain my gear. When the old truck was acting up they made it run like new. When it was time for a new truck they did their best to find parts to move the old plow over but old is outdated sometimes. They took great care of me in getting a new plow at a great rate. Installation was on time and done correctly. When a part failed, replaced and fixed no charge and on time! When I needed to bring gear in and didn't have a way to, hey use our trailer. When my new truck was hit in the off season and my mounts were bent, had my repair estimates the same day and broken down by part. Heck I had to take the truck to them after taking it back to the DEALERSHIP cause the fudged up the wiring TWICE! They even saved me some money by fixing the push plates so I didn't have to buy new ones.
Friendly and knowledgeable people. Great delivery service, they go above and beyond and offer practical advice. I will feel comfortable going back to Trailside Performance for service or anything else, and definitely recommend them.
This place treats you like family, they know how important your day is and get you in asap Hanna is the mastermind
Great place to buy a boat from. Excellent sales staff to help custom order the boat that suits your needs. We just had to have warranty repairs on the boat due to some things that were missed during the production line and the service staff and mechanics were wonderful and very helpful and provided info that the manual did not.
Excellent customer service. Hannah went above and beyond to ensure that I got the the exact plow that I needed installed in a timely manner. This is the second plow that my organization has purchased from Trailside and we will be buying all of our plows exclusively from them in the future.
Jim at Trailside went above and beyond to help me get my plow fixed before the next storm. He even noticed a brake line that was leaking on my truck and fixed that too, saving me a tow to a local auto repair shop! Great service great people thank you! Mike P.